- STEP 1– Click on the Withdrawal ICON on the Kesh Express App.
- STEP 2- Select the withdrawal bank
- STEP 3- Enter Amount to withdraw
- STEP 4- Enter Customer’s phone
- STEP 5- Verify withdrawals details by confirming the account number and Account name.
- STEP 6- The Customer will receive an OTP to authorize the transaction.
- STEP 7- Enter the Secret code Hard Token and OTP code from the Customer.
- STEP 8- Enter PIN and Send Money
NB: Agent pays out Cash to the customer ONLY when Agent receives a notification message from the Bank on a successful transaction.