Host(s):

In this lesson, you will learn how to make cash deposit, transfers as well as how to pay bills using kesh Express

  • STEP 1– Click on the Withdrawal ICON on the Kesh Express App.
  • STEP 2- Select the withdrawal bank
  • STEP 3- Enter Amount to withdraw
  • STEP 4- Enter Customer’s phone
  • STEP 5- Verify withdrawals details by confirming the account number and Account name.
  • STEP 6- The Customer will receive an OTP to authorize the transaction.
  • STEP 7- Enter the Secret code Hard Token and OTP code from the Customer.
  • STEP 8- Enter PIN and Send Money
NB: Agent pays out Cash to the customer ONLY when Agent receives a notification message from the Bank on a successful transaction.

After a successful Log-In..........

  • STEP 1 - Click on the Deposit icon on the Home Page.
  • STEP 2 - Fill in the Depositor's Name.
  • STEP 3 - Fill in the Depositor’s Mobile.
  • STEP 4 - Fill in the Transaction Amount (e.g 5000).
  • STEP 5 - Select the Institution Category.
  • STEP 6 - Select the Institution.
  • STEP 7 - Fill in the Customer’s Account Number.
  • STEP 8 - Click on Verify Account. It brings out the name of the account owner
  • STEP 9 – Click proceed to deposit
  • STEP 10 – Enter PIN
  • STEP 11- Click on Deposit money

After a successful Log-In

  • STEP 1– Click on the Bills Payment Icon on the Home Page.
  • STEP 2– Select on the Billers Category.  E.g; CableTv, Mobile Recharge & Utility Bills.
  • STEP 3- Select Biller e.g; DSTV, Startimes, GoTV and Kwese TV.
  • STEP 4- Select Biller Product. E.g GoTv
  • STEP 5- Choose product plan
  • STEP 6- Enter Decoder Number(ICU)
  • STEP 7- Confirm that the amount is correct.
  • STEP 8- Verify Customer’s details
  • STEP 9- Enter Agents pin and Send
  • STEP 10- Customer receives notification.

After a successful Log-In and Selection of Bill Payment

  • STEP 1 – Click on Mobile Recharge.
  • STEP 2 – Select Biller’s Network from the list.
  • STEP 3 – Enter Customer’s Phone Number .
  • STEP 4 - Fill in the Amount.
  • STEP 5 – Click on verify to confirm the details.
  • STEP 6 – Enter your Agent’s PIN.
  • STEP 7 - Click on send.
  • STEP 8 - Appropriate message (successful or failed) is displayed.
  • STEP 9 - STEP 10 -  Receiver gets value on Mobile Number if successful

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